Alpha Direct Insurance
Claims center

Fast, fair, human.

Acknowledged in 24 hours. Resolved quickly. We treat your claim with the urgency it deserves.

Submit a claim

Start your claim now.

Prefer to talk to someone? Call our 24/7 claims line on 0800 601 029 or WhatsApp +267 3702722.

Call the claims hotline
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How it works

Three steps. Zero hassle.

01

Tell us what happened

Submit your claim via the form, app, WhatsApp, or phone.

02

We acknowledge in 24h

A claims handler is assigned and contacts you within one business day.

03

Resolution & payout

Once assessed, we settle quickly — straight into your account.